Privacy Policy

We're commited to protecting your privacy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or provide your details in a web form on https://www.compassforlife.co.uk (the “Site”).

Who we are

Our website address is: https://compassforlife.co.uk

Personal Information We Collect

  • Automatic collection of data about you and how you use our website.
  • Given information you provide (e.g via contact forms)

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Additionally, when you fill out a form, e.g in our Map Room or on our Contact page, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Given Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Given Information.

How Do We Use Your Personal Information?

We use the Given Information that we collect generally to:

  • Communicate with you;
  • When in line with the preferences you have shared with us, provide you with information relating to our services.

We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

  • We do not share your Personal Information with third parties beyond the tools that are necessary to manage our business.
  • We will not sell or rent your information to third parties.

We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use HubSpot to manage our customer contact details. Their terms can be found here Customer Terms of Service (hubspot.com)

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

Like many other websites, the Site uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences.

Turning cookies of may result in a loss of functionality when using our website.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

We will not retain your personal information longer than is reasonably necessary or beyond what is applicable by las.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@compassforlife.co.uk.

This Policy was last updated in March 2022.